Tickets & Enclosures

if you have a question ABOUT ATTENDING that is not covered in THESE faqs, please get in touch

01491 572153 - badges@hrr.co.uk

Can anyone buy tickets for the Regatta Enclosure?

The Regatta Enclosure is open to the general public and anyone can buy tickets.

Are children welcome in the Regatta Enclosure?

Babies and children are very welcome in the Regatta Enclosure and children under 14 years enjoy free entry when accompanied by an adult with a valid entry ticket.

Can I bring my dog?

Only registered guide, hearing and medical alert dogs are welcome. Proof of accreditation will be required. Dogs must not be left in cars, even for a short time.

Is there a dress code?

There is no formal dress code in the Regatta Enclosure.  However, many visitors do embrace the spirit of the event by wearing club blazers, caps and other rowing apparel.  Whether you decide to dress up or opt for a more casual look, you will not look out of place!

Can I bring a large bag/backpack into the Regatta Enclosure?

Due to the limited space available, only small bags and baby-changing bags may be brought into the Regatta Enclosure and will be subject to our security search policy.  Please note, there is no left luggage facility in the Regatta Enclosure.

Can I bring my own food or a picnic into the Regatta Enclosure?

No food or drink can be brought into the Regatta Enclosure, with the exception of small bottles of water during hot weather.  There is, however, a bar and cafe where you can purchase a variety of hot and cold beverages and sweet and savoury snacks.  A restaurant is also available serving lunch and afternoon tea – to avoid disappointment, visitors are encouraged to book in advance.

What time can I arrive?

The Stewards’ Enclosure opens 30 minutes prior to the start of racing each day.

Are children allowed in the Stewards’ Enclosure?

Children from the age of ten are welcome in the Stewards’ Enclosure, they must adhere to the Dress Code. Children under ten can enjoy the event from the Regatta Enclosure.

Can I bring a large bag with me?

There is a Left Luggage facility, however, space is limited and subject to availability.  Bags are limited in size to an aircraft carry-on bag and folding bikes will not be accepted.  For security reasons, please do not attempt to bring large bags into the Stewards’ Enclosure.

Can I use my mobile phone in the Stewards’ Enclosure?

For the enjoyment of all guests, the use of mobile phones for making and receiving calls is not permitted in the Stewards’ Enclosure.  Mobiles can be used for taking photos, and for sending and receiving text messages and emails.

Talking on your phone is only permitted outside of the Stewards’ Enclosure.

Catering

I have a food allergy – who do I tell?

Please contact a member of the Badge Office Team, who will be able to discuss your requirements with you – call 01491 572153 Monday to Friday daily from 09:30 to 16:30, or every day throughout the event.  Alternatively, email us at badges@hrr.co.uk

Due to the temporary nature of our site facilities, our kitchens will contain ingredients with allergens, and we cannot guarantee 100% that a dish is allergen free. If your condition could be life-threatening, please consider whether it is safe for you to dine with us.

Can I bring a picnic into the Stewards’ Enclosure?

No food or drink may be brought into the Stewards’ Enclosure.  In hot weather, Members and Guests may bring small bottles of water into the Stewards’ Enclosure.

I bought a Lunch/Tea Ticket but I can no longer attend, can I have a refund?

Stewards’ Enclosure Lunch and Tea Tickets will be refunded if they are returned at least 24 hours prior to the meal concerned. A handling charge of 10% will be levied.

Can I bring my dog?

Only registered guide, hearing and medical alert dogs are welcome.  Proof of accreditation will be required. Dogs must not be left in cars, even for a short time.

When will tickets go on sale?

Tickets for the 2024 Regatta will be on sale from Monday, 15 April and will be available to purchase in person from Regatta HQ, online or by calling the Badge Office on 01491 572153.

How will my tickets be delivered?

UK delivery will be by courier (Swift Couriers) or tracked mail to guarantee receipt, and the standard charge of £7.00 applies.  There will be no deliveries outside of the UK – overseas orders will be held for collection from the Badge Office or can be delivered to an alternative UK address.  Deliveries will be made Monday to Friday and in exceptional circumstances we may require a signature on receipt. Any items which cannot be delivered for whatever reason will be returned to us and made available for collection from the Badge Office. UK Deliveries only: re-deliveries to alternative addresses will incur a further fee of £6.00. We aim to despatch your order within 72 hours of receipt, however at busy times please allow up to 14 days for UK/EU delivery and 28 days for all other destinations. Where you have provided an email address you will be sent email notification of your delivery date.

How do I collect my tickets?

Ticket collection in person is free.

All items can be collected from the Badge Office at Regatta Headquarters up to (and including) Tuesday 25 June 2024.  After this date the Badge Office will have relocated to the Regatta site.  You will be able to collect items from the Badge Office on site on the following days: Thursday 27 June, Friday 28 June, Saturday 29 June and Monday 1 July.The Badge Office will be closed on Wednesday 26 June and Sunday 30 June.

During the event, Stewards’ Enclosure badges can be collected from the Collections Point situated at the entrance to the Stewards’ Enclosure, and Regatta Enclosure badges can be collected from the Sales Kiosk at the entrance to the Regatta Enclosure.

Please note, when collecting Stewards’ Enclosure badges or Regatta Enclosure badges you will need to bring with you your order confirmation and proof of identity.

Please note, all car park hangers must be collected before the first day of Regatta (2 July).

Dress Code

if you have a question ABOUT OUR DRESS CODE that is not covered in THESE faqs, please get in touch

01491 572153 - badges@hrr.co.uk

Where does the dress code apply?

There is no formal dress code in the Regatta Enclosure.  However, many visitors do embrace the spirit of the event by wearing club blazers, caps and other rowing apparel.  Whether you decide to dress up or opt for a more casual look, you will not look out of place!

In the Stewards’ Enclosure, Members are kindly asked to adhere to the Dress Code and are responsible for bringing it to the attention of their guests, as admission will not be permitted to anyone not dressed appropriately.

If you have a condition which means you are unable to comply with the Dress Code, or would like further advice, please get in touch at email@hrr.co.uk and we will be able to advise you accordingly.

Can I wear a sunflower lanyard?

Yes! At Henley Royal Regatta we understand the spectrum of disabilities includes those that may not be immediately visible.

It’s important to us that your experience at Henley is as enjoyable and stress-free as possible. Our staff are trained to recognise the Sunflower Lanyard and to offer any additional support required to those wearing one.

Please see our accessibility FAQs for more information.

What is the dress code for Ladies in the Stewards’ Enclosure?

Ladies are required to wear dresses or skirts with a hemline below the knee, or jackets or blazers with trousers, or trouser suits. Whilst not a requirement, it is customary for ladies to wear hats.

Do trousers need to be a required length to be allowed into the Stewards’ Enclosure?

Whilst the Dress Code does not specify a required length, trousers are expected to be in keeping with the overarching formal requirements of the Dress Code. No one will be admitted to the Stewards’ Enclosure wearing shorts, and therefore trousers must clearly fall below the knee and be full or near to full length.

Can I wear a jumpsuit into the Stewards’ Enclosure?

Yes, jumpsuits are welcome in the Stewards’ Enclosure provided they are in accordance with the Dress Code for those wearing trousers. For example, jumpsuits should fall below the knee and be full or near to full length as shorts are not permitted in the Stewards’ Enclosure. Also, as a reminder, jeans, leggings and tracksuits are not permitted in the Stewards’ Enclosure.

Can I wear culottes or divided skirts in the Stewards’ Enclosure?

Yes you can, provided they are in accordance with the Dress Code for those wearing trousers. As shorts are not permitted, they must clearly fall below the knee and be full or near to full length.

Do I need to wear a hat in the Stewards’ Enclosure?

Whilst not a requirement, hats, fascinators, Panama hats, boaters and rowing club caps are all very welcome in the Stewards’ Enclosure.

What is the dress code for Gentlemen in the Stewards’ Enclosure

Gentlemen are required to wear lounge suits, or jackets or blazers with trousers, together with a tie or, if preferred, a cravat.

My rowing club hands down blazers from previous generations and accordingly they look rather tatty.  Will I be allowed to wear it in the Stewards’ Enclosure?

Rowing club blazers form an important part of the Regatta, adding to the visual spectacle of the event. We recognise and respect the traditions associated with club blazers and as such would not refuse entry on the basis of a well worn club blazer.

Do I need to wear a hat in the Stewards’ Enclosure?

Whilst not a requirement, hats, fascinators, Panama hats, boaters and rowing club caps are all very welcome in the Stewards’ Enclosure.

Does the dress code adhere to children in the Stewards’ Enclosure?

Children aged ten and over are welcome in the Stewards’ Enclosure and are required to adhere to the appropriate dress code.

I identify as non-binary or gender fluid, what should I wear in the Stewards’ Enclosure?

You should wear any outfit that you feel comfortable in that adheres to the Dress Code.  These FAQs, alongside our Style Guide, provide further guidance on interpreting the Dress Code.

If you have a condition which means you are unable to comply with the Dress Code, or would like further advice, please get in touch at email@hrr.co.uk and we will be able to advise you accordingly.

Membership

if you have a question ABOUT MEMBERSHIP that is not covered in THESE faqs, please get in touch

01491 572153 - email@hrr.co.uk

How do I log-in to my Member Area?

To log-in to your Member Area for the first time, you should enter the email address registered to your Stewards’ Enclosure Membership.  You should then click on the ‘Forgotten your password? (Reset)‘ link and enter and confirm your email address again.  An email will then be sent to you from ‘donotreply@hrr.co.uk‘ asking you to ‘please click here to change your password‘.  Once you have set your password you will then be able to log-in.

If you have already set up an online account, to log-in to your Member Area you should enter the email address registered to your Stewards’ Enclosure Membership.  You can then enter your existing password.  We recommend that you occasionally change your password, as it helps to keep your account secure. Your password must be between 6 and 20 characters long.

If you are unable to log-in or reset your password, please telephone the Badge Office Team on +44(0)1491 572153 during office hours.

When will I receive my Badge Pack?

Members Badge Packs are posted out in the early spring.  If you haven’t received your Badge Pack by the end of April, please contact the Badge Office on 01491 572153.

When can I buy additional badges and other items?

The Badge Sales Office will be open from Monday, 15 April.  Badges and additional items can be purchased online through your Member Account, or by calling the Badge Office on 01491 572153.

Accessibility

if you have a question ABOUT ACCESSIBILITY that is not covered in THESE faqs, please get in touch

01491 572153 - badges@hrr.co.uk

Henley Royal Regatta welcomes all visitors and has taken appropriate measures to provide disabled access across the event.

Please note, the Regatta is an outdoor event which takes place on a greenfield site and the weather can rapidly affect the ground conditions, meaning good access cannot always be guaranteed if conditions deteriorate quickly.  The site may, following periods of heavy rain, become flooded or muddy.

Are wheelchairs and mobility scooters allowed in the Enclosures?

Yes, both wheelchairs and mobility scooters can be brought into the Enclosures.

As a precautionary measure, it is recommended that users of wheelchairs, powered wheelchairs and scooters visiting the Regatta are insured for third party damage to people and property.

Henley Royal Regatta accepts no responsibility for any person injured or property damaged by a visitor using a wheelchair or mobility scooter.

Does Henley Royal Regatta provide any wheelchairs or mobility scooters?

Yes, this year we have joined forces with Event Mobility (Charitable Incorporated Organisation).

Event Mobility will be providing electric mobility scooters and manual wheelchairs at HRR24 for the use of mobility impaired, disabled and elderly visitors.

To reserve an electric mobility scooter or manual wheelchair please book online HERE.

Online bookings must be made two days before the event.

Event Mobility will be located on Little Lion Meadow during the event. Please note, bookings cannot be taken during the event. If spare equipment is available at the event, it will be offered on a first come, first served basis only.

Stewards’ Enclosure

If you are attending the Stewards’ Enclosure in a wheelchair or on a mobility scooter, please use the larger Bandstand Entrance to enter/exit the area. 

In the Stewards’ Enclosure there is a wheelchair viewing area by the riverside in front of the Fawley Stand, and a chair lift to a viewing platform within the Fawley Stand – a member of staff will be in the area to operate the lift.  A stair lift for wheelchairs is available for accessing the Members’ Grandstand.

Regatta Enclosure and Boat Tent Area

There is easy access to both the Regatta Enclosure and Boat Tent Area for wheelchairs and mobility scooters.  A wheelchair viewing area, by the riverside, is available within the Regatta Enclosure.

Will I be able to access the Enclosure facilities using a wheelchair or mobility scooter?

Yes, the bars, restaurants, shops and Secretary’s Tent are all accessible with ramps.

Please note that all attendees, including carers, must adhere to the dress code that applies in the Stewards’ Enclosure.

I need assistance with access, who can I speak to?

The Badge Office Team are trained to be knowledgeable about access at the event.  For advice, please call a member of the Badge Office team on 01491 572153.

Who can I speak to if I need assistance during my visit?

If you require assistance at any time during your visit, please speak to a uniformed security guard, an Official, or a member of staff (identified by an HRR lanyard).  Alternatively, visit the Badge Office at the main entrance to the Stewards’ Enclosure or the Secretary’s Tent within the Stewards’ Enclosure.

How can I arrange disabled parking?

Specified disabled parking is available on Little Lion Meadow and Butler’s Field, subject to availability, please call the Badge Office team to enquire on 01491 572153.

Unreserved disabled parking is available on Green’s Field, subject to availability, please call the Badge Office team to enquire on 01491 572153.

Drop off cards can be arranged for car passengers to be taken to the main entrance of the Stewards’ Enclosure before the driver parks the vehicle.

Are there accessible toilets, and do I need a special key to access them?

Access to our accessible toilets is by Radar key.  Spare keys are available from the Badge Office, the Secretary’s Tent, or from the security guard closest to the facility.

Can I bring my special medical equipment into the Enclosures?

If you need to carry medical equipment with you, please let us know in advance of your visit by contacting the Badge Office team on 01491 572153.

I have a pre-existing medical condition, do I need to notify anyone in advance of my visit?

If you have an existing medical condition that may require intervention, please let us know to enable us to inform the Doctor on site by contacting the Badge Office team on 01491 572153.

Who do I tell if I have a food allergy?

Please contact a member of the Badge Office team, who will be able to discuss your requirements with you – call 01491 572153 Monday to Friday daily from 09:30 to 16:30, or every day throughout the event.  Alternatively, email badges@hrr.co.uk

Due to the temporary nature of our site facilities, our kitchens will contain ingredients with allergens, and we cannot guarantee 100% that a dish is allergen free. If your condition could be life-threatening, please consider whether it is safe for you to dine with us.

We would ask you to contact the Badge Office in advance of the day you are attending if you would like us to notify the caterers of any special seating arrangements to be made if you are dining in one of our restaurants.

Can I bring my carer to the Regatta?

We are happy to provide a free entry badge for your carer.  This badge needs to be booked in advance by calling the Badge Office 0n 01491 572153 and must be collected in person on the day of your visit.

Can I bring my assistance dog to the event?

Only registered guide, hearing and medical alert dogs are welcome at Henley Royal Regatta and should remain with their owners at all times.  Proof of accreditation will be required.

Is there a hearing loop available at the Regatta?

Due to the variances of the site, we are unable to provide an induction loop.

Can I wear a sunflower lanyard?

Yes! At Henley Royal Regatta we understand the spectrum of disabilities includes those that may not be immediately visible.

It is important to us that your experience at Henley is as enjoyable and stress-free as possible. Our staff are trained to recognise the Sunflower Lanyard and to offer any additional support required to those wearing one.

If you do have any specific needs, please let us know ahead of time so that we can be sure to make sure your visit as comfortable as possible.

Travel & Parking

if you have a question ABOUT TRAVEL/PARKING that is not covered in THESE faqs, please get in touch

01491 572153 - badges@hrr.co.uk

Can I park at the event?

Daily parking is available to purchase in advance from Monday, 15 April, or on the gate on the day, subject to availability.

What time do the car parks open and close?

The car parks open at 07:30 and close at 21:00 daily during the event.

Can I leave my car overnight?

With a daily car park label you must leave the car park by 21:00 at the latest.

If I have purchased a car park ticket for collection, can I pick it up on the day of my visit?

You are required to collect your car park hanger prior to the day of your visit.  You will not be permitted access to the Regatta car parks if you do not have a valid car park hanger with you.

Can I get public transport to and from the event?

Yes, see further information in the Travel & Parking section.

How far are the Stewards’ and Regatta Enclosures from Henley Train Station?

The station is a flat walk, approximately five minutes, from the Main Entrance to the Stewards’ Enclosure, and approximately 8 minutes from the Regatta Enclosure entrance.

Covid-19

if you have a question ABOUT COVID-19 that is not covered in THESE faqs, please get in touch

01491 572153 - email@hrr.co.uk

Will there be any COVID-19 restrictions in place at the Regatta?

The UK government has removed all remaining Coronavirus restrictions in England but there are still steps you can take to reduce the risk of catching and spreading COVID-19, which we strongly endorse. Please click here, but please stay at home if you have symptoms.

Can I wear a mask if I want to?

Yes, if you feel more comfortable then you are welcome to wear a mask both within and outside of the Enclosures.

Do I need to have a vaccine pass in order to obtain entry to the Enclosures?

We are following the guidance of the UK government who have removed all remaining Coronavirus restrictions. We will therefore not ask for any proof of vaccination at any point during your visit.

Official Hospitality

if you have a question ABOUT HOSPITALITY that is not covered in THESE faqs, please get in touch

0330 123 5880 - henleyroyalregatta.uk@sodexo.com

Is there a Dress Code?

  • Please dress to suit the occasion. We encourage the below but it is not mandatory.
    • Ladies should dress in a manner as befits a formal occasion. Dresses and skirts should be of modest length, defined as falling just above or lower than the knee. Trousers must be full length. Whilst not mandatory, it is customary for ladies to wear hats. Shorts, jeans and trainers are strictly not permitted.
    • Gentlemen are required to wear lounge suits or jackets, or blazers with flannels and a collared shirt. Whilst not mandatory, gentlemen are encouraged to wear a tie or cravat. Shorts, jeans and trainers are strictly not permitted.
  • Please contact Sodexo for more information.

How do I get there?

By Road:

  • Entrance to Fawley Meadows and car park is:
    • Fawley Meadows, Marlow Road, Henley-on-Thames, Oxon RG9 2HY

**DO NOT ENTER THE SWISS FARM CAMPING** THE GATE TO FAWLEY MEADOWS IS DIRECTLY OPPOSITE**

**PLEASE FOLLOW THE SIGNAGE ONCE YOU ENTER FAWLEY MEADOWS**

Car Parking

  • Parking is included in the package at a ratio of 1 per couple
  • The car park is located next to the facility, and you will be directed by Stewards upon arrival
  • Fawley Meadows car park has a drop off point and turning circle

By Train/Walking:

**PLEASE FOLLOW THE SIGNAGE ONCE YOU ENTER FAWLEY MEADOWS**

IMPORTANT – Please ensure you do not cross the bridge, as you will be on the wrong side of the river to our venue.

How does the river boat cruise work?

  • The cruises will run throughout the afternoon
  • A Hostesses will come over to your table to book in a time that best suits your party
  • You cannot pre-book a timeslot as it runs on a first-come first-served basis
  • Drinks will be available on the riverboat cruise
    • These will include beers, wine and Pimms and soft drinks
    • No Nyetimber sparkling wine will be available during the cruise

How do I amend my booking?

Increasing a booking:

  • This can be accommodated up to 24 hours before the day. We require booking reference, details of increase and contact to take payment
  • The last date tickets will be posted is Thursday 27th June. Increases after that date can be picked up on the day
  • Tickets will be ready at our collection point:

**PLEASE FOLLOW SIGNAGE ONCE YOU ENTER FAWLEY MEADOWS**

Decreasing a booking:

  • Please inform us as soon as possible to any decreases to ensure the table is laid accordingly when you arrive
  • We will require a reference number and new final covers
  • Any credits or refunds on decreases will be in line with Sodexo’s T&Cs

What should I do if I haven’t received my tickets?

  • Tickets are sent out up to a week before the event
  • Should you have not received your tickets by Wednesday 19th June, please contact the sales office on 0330 1233 267 or via henleyroyalregatta.uk@sodexo.com

What should I do if I/my client have lost their lanyard?

  • If you or your clients have lost a Lanyard, these can be cancelled and re-issued at no extra cost
  • Please inform the team urgently on 0330 1233 267

Is there disabled access?

  • Fawley Meadows has full disabled/wheelchair access, however, please be advised that the Fawley Meadows Enclosure is a temporary structure located in the middle of a meadow and therefore expect rough and uneven terrain

Do you cater for dietary requirements and if so, who do I tell?

  • We can cater for all requirements
  • Please inform us as soon as possible
  • We require a reference number and dietary request emailed to henleyroyalregatta.uk@sodexo.com

We just want somewhere to eat lunch?

  • Fawley Meadows is full hospitality only

Is there a cloakroom?

  • No, there are no cloakroom facilities

What do I do if I am lost or on the wrong side of the river?

**PLEASE FOLLOW SIGNAGE ONCE YOU ENTER FAWLEY MEADOWS**

  • If necessary, please call Sodexo on 0330 1233 267

What should I do if I am going to be late?

  • Please inform us by calling our team on 0330 1233 267
  • This will be no problem and we look forward to welcoming you when you arrive

Temple Island

if you have a question about temple island that is not covered in these faqs, please get in touch

01491 572153 - email@hrr.co.uk

Can I hire Temple Island?

Yes, you can have your own island for the day! Please go to the Temple Section of this website to see the price guidelines.

Can I get married on the island?

Many people hold their marriage ceremonies on Temple Island. Although the island is not licensed for weddings, many couples choose to do the legal part elsewhere and have their blessing on the island surrounded by friends and family.

How many people can the island accommodate?

The island can accommodate 40 people seated in the main room and a total of 120 with the addition of a marquee at the rear of the island.

How long can I be on the island?

The island is hired from 09:00 to 23:59. Elegant Cuisine must be present on the island during any event.

Can I use another marquee company?

Only the recommended marquee companies are permitted to use our boats to get on and off the island. There are two marquee companies to choose from.

Can I use my own florist?

Yes, any additional suppliers need to coordinate with Elegant Cuisine for getting on and off the island.

Can I have music?

Yes, suppliers need to coordinate with Elegant Cuisine for getting on and off the island.

Can I hire Temple Island during the Regatta?

Yes!  Please contact our official hospitality provider, Sodexo, who will be delighted to help you.

https://www.prestigevenuesandevents.sodexo.com/henley-royal-regatta

Are dogs allowed on the island?

Unfortunately no animals are allowed because a section of the island is a nature reserve.

Broadcast

if you have a question ABOUT BROADCAST that is not covered in THESE faqs, please get in touch

01491 572153 - email@hrr.co.uk

How do I watch the Regatta Coverage?

You can watch every race live and on demand on the Regatta’s YouTube channel

Plus, you can follow all the action across our social channels – Instagram, Twitter and Facebook

Qualifying Races

if you have a question ABOUT QUALIFYING that is not covered in THESE faqs, please get in touch

01491 572153 - email@hrr.co.uk

Will there be Qualifying Races?

Depending on the number of entries received, Qualifying Races will take place in Henley-on-Thames on the afternoon and evening of Friday, 28 June.

Competing at HRR

if you have a question ABOUT COMPETING that is not covered in THESE faqs, please get in touch

entries@hrr.co.uk

What events are available?

The Regatta offers 26 different events, each named after the winner’s trophy: these are outlined here.  Please read carefully the Qualification Rules to ensure you enter the appropriate event.  If you are unsure about your crew’s eligibility, send an email to entries@hrr.co.uk in good time to get clarification.

How do I enter a crew for this year’s Regatta?

All entries must be made using the Regatta’s online entry system: visit our compete page for more information.  Non-UK entries can no longer be made using a downloadable pdf, and will still require validation by the relevant national rowing federation, a process that is now handled electronically.  Entry fees should be paid by credit card as part of the online process.  Entries open on Wednesday, 1 May 2024, and close at 14:00 UK time on Monday, 17 June 2024.

Will my crew have to qualify before the Regatta?

For events that are over-subscribed, qualifying races take place on Friday, 28 June 2024.  Typically these cover the Student, Club and Junior events, but all events are at risk of needing qualifying races, including overseas crews.  The list of crews required to qualify will be published on Sunday, 23 June.  To assist the Stewards in deciding who has to qualify, you should provide good data on your crew’s recent performance with your entry.

Which are the qualifying regattas for Henley Royal Regatta?

There are no competitions that we formally require potential competitors to attend, but we expect serious contenders to have raced at their main national head of the river races and regattas during the season.  To have a good prospect of avoiding the qualifying races, you should have raced and done well at these leading national competitions.

How can I check if my crew complies with the Rules for a particular event?

First read the Qualification and General Rules to understand the constraints on each event: this is particularly important for the club, student and junior events.  If you are still not sure, email your question(s) as soon as possible to entries@hrr.co.uk, and they will give a definitive answer.

How do I find accommodation during the Regatta?

The Regatta does not arrange accommodation for visiting crews, but once you have entered a crew you will have access to a list of homes in the Henley-on-Thames area that may be willing to help. We advise you to make your entry and start enquiring about accommodation early, to avoid disappointment.

Can I rent a racing boat and/or oars for the Regatta?

The Regatta does not provide equipment directly but we can put visiting crews in touch with UK clubs that may have suitable boats and oars available.  You should email your requirements as early as possible to boats@hrr.co.uk.

When can we start training on the Regatta Course?

The Regatta Boat Tent opens on Monday, 24 June 2024.  Please note that training on the Course before then is governed by normal navigation rules, and is severely restricted during Henley Women’s Regatta on 21-23 June 2024.  Unless you can make arrangements with a local club, visiting crews cannot start training on the Henley Reach before 24 June.

How is the racing programme affected by the move to six days?

Slightly fewer races will run on the first 2-3 days of the Regatta, so the programme is under less pressure.  As a result, a number of events can expect to have a rest day during the Regatta.  The schedule for this will be decided after entries have closed in mid-June.

How do I access the Regatta site during racing?

Crews that are racing at the Regatta will be able to collect Competitor Badges from the Crew Enquiries Office in the Boat Tent Area, and those badges must be worn by all competitors and coaches only on the days of the Regatta.  Crews that fail to qualify will not receive such badges.  A very limited number of car-parking passes will be available for competing crews from the Crew Enquiries Office.  If you are staying in Henley-on-Thames during the Regatta, we strongly advise you to walk or cycle to and from the Regatta site.

How do I change my entry once it has been submitted?

Once you have paid for and submitted an online entry you can no longer amend the entry yourself, so please try to make the entry as accurate as possible before submission.  Any changes to the crew line-up can be made by sending an email to entries@hrr.co.uk.  After the Close of Entries at 14:00 BST on Monday, 17 June 2024, any changes are subject to Substitution Rules 16 and 17 in the Qualification and General Rules.

How do I know if my crew has to qualify?

The list of crews required to qualify will be published on the Regatta website and displayed at the Crew Enquiries Office on Sunday evening, 23 June.  It is not emailed or posted to crews, so please monitor the website at this time.  The qualifying races take place during the afternoon and evening of Friday, 28 June.

When can we bring our boats to Henley and start training on the water?

The Regatta Boat Tent opens on Monday, 24 June 2024.  Note that training on the Course before this date is governed by normal navigation rules, and is severely restricted during Henley Women’s Regatta on 21-23 June 2024.  Unless you can make arrangements with a local club, visiting crews cannot start training on the Henley Reach before 24 June.  On arrival, please report to the Boat Tent Official before you start unloading your trailer.

How do I request an early or late race during the Regatta?

If you have a genuine need to race early or late during the Regatta, email entries@hrr.co.uk as soon as possible explaining the reason for the request, and clearly stating the time constraints involved.  We will do our best to accommodate your request providing it is for a specific, genuine need, such as an academic examination or unavoidable work commitment.  We will not accommodate a general preference to race early or late in the day, or to suit the needs of supporters.

Requests for races on Tuesday, 2 July need to be received by 12 noon on Saturday, 29 June 2024, before the Draw, as the race programme will be organised immediately afterwards.

Where do we get competitor badges and car-park labels?

Crews that are racing at the Regatta will be able to collect Competitor Badges from the Crew Enquiries Office in the Boat Tent Area, and those badges must be worn by all competitors and coaches only on the days of the Regatta.  Crews that fail to qualify will not receive such badges.  A very limited number of car-parking passes will be available for competing crews from the Crew Enquiries Office.

How do we get Guest Badges for supporters?

A limited number of overseas guest badges may be purchased by non-UK clubs crews racing at the Regatta and give access to the Stewards’ Enclosure.   Details of prices and how to apply are sent with the entry acknowledgement email.

Supporters of UK clubs racing at the Regatta should speak to club members who are also Members of the Stewards’ Enclosure to obtain guest badges.

Anyone can purchase badges for the Regatta Enclosure, a more informal area at the downstream end of the Stewards’ Enclosure that offers a good view of the racing.  Such badges sell out quickly, and early application is recommended.

Do we have to dress up for the Prizegiving?

If you win your event, you should attend the Prizegiving Ceremony in the Stewards’ Enclosure after racing on the Sunday to collect your winner’s medals and receive the event trophy.  You will be given more details about the arrangements on the day.  Prizewinners should wear club blazers or similar Regatta dress: you should not attend in racing kit.

How do we arrange a rowpast during the Regatta to celebrate a special club anniversary?

We allow a limited number of crew boats to row up the Regatta Course during the Luncheon or Tea intervals during the Regatta, to mark a significant milestone for a club or crew.  Usually this is something like a club centenary, or the 50th anniversary of a crew winning an event at the Regatta.  This has become an increasingly-popular activity in recent years, and places are limited in order that it does not interfere with crews that want to practise for this year’s Regatta.

A request for a rowpast should be made as soon as possible – preferably a year or two in advance – by email to rowpasts@hrr.co.uk, explaining the purpose and importance of the anniversary.

How do I enter a crew for this year’s Regatta?

All entries must be made using the Regatta’s online entry system: visit COMPETE for more information.  Non-UK entries can no longer be made using a downloadable pdf, but still require validation by the relevant national rowing federation, a process that is now handled electronically.  Entry fees should be paid by credit card as part of the online process.  Entries open on Wednesday, 1 May 2024, and close at 14:00 UK time on Monday, 17 June 2024.

What happened to the blank entry forms the Regatta used to post to clubs?

The Regatta no longer mails out hard copy entry forms: all entries must be made using the Regatta’s online entry system.  Full details are on the Entries website at regattaentries.co.uk.

How do I set-up a user identity for online entries?

When you first visit the Entries website you will be directed to a registration page where you can set up a login id and password, which will then give you access to the main Entries site.

Can we have more than one online identity for our club?

We encourage clubs to minimise the number of officials allowed to make entries on behalf of a club, to ensure that crews racing at the Regatta are properly approved.  But we accept that coaches for different sections (e.g. Men’s, Women’s or Junior squads) will want to submit their entries separately.  We do not encourage several crews from the same club to submit their own entries independently.

How do I make a composite entry?

Composite entries from more than one club are accepted only for certain events.  Read the Qualification and General Rules for more details about the event(s) you are interested in.  Where a composite entry involves several clubs (if permitted), the Regatta only recognises two such clubs in the entry’s name.  You should advise us with your entry which two club names you would like to be used.  

ONE of the clubs should complete the online entry in the normal way.  Include ALL the club names represented in the crew, and clearly indicate which crew member represents which club.  Pay the entry fee online, and then finalise the entry by providing the names of the authorising official from each club.  Those officials should then email entries@hrr.co.uk validating the entry on behalf of their club. 

How do I enter more than one crew for the same event?

First check that the Regatta Rules  allow more than one entry from the same club in that event.  Make each entry online in the usual way, clearly marking which crew is ‘A’, ‘B’, etc.

We expect the strongest crew to be your ‘A’ crew, the next your ‘B’ crew and so on, and may change your designation in order to achieve this.

Do I have to make separate payments for each entry?

You can group several entries from the same club (or composite) into one online submission and pay for all those entries in one online transaction.  You do not have to pay for each entry separately.

How do I get a receipt so I can recover the entry fees as expenses?

You will get an automatic payment receipt when you pay your entry fees online by credit card.  

What information do you need about a crew?

When you enter a crew for an event, we need to know the club name(s), and the first name, middle initials and surname of each competitor in the boat, and their dates of birth.  For example, John Michael Smith would be shown as JM Smith (and not JMS Smith).  If you are not sure about these details for each person, check with them before you make the entry, to avoid confusion and delay later. 

We will also need to know if each competitor has raced at the Regatta previously (excluding Qualifying Races).This is vital to ensure we assess a crew’s potential correctly, and the accuracy of the Daily Racing Programme.

We also want to know the recent racing history for the crew: where they have raced and the results they achieved.  This should include at least the last five results at leading competitions.  We do not need opinions on the crew’s potential.

How do we provide biographical information about crew members?

Once an entry has been approved and processed, we will email the person who made the entry with a unique link for that crew, allowing access to the online athlete portal.  Here the coach and competitors should add information about themselves and the crew.  We do not routinely need this with the entry.  We use this information for live commentary during the Regatta.

How does my national rowing federation approve my entry?

The submission of your entry will create an email from our entry system which will be sent directly to your national rowing federation asking them to approve your eligibility to compete.  Please ensure you submit your entries in good time to allow your national rowing federation to complete this process before entries close at 14:00 UK time on Monday 17 June 2024.

Will I get confirmation that my entry has been received?

You will receive an automated email when your entries have been completed and submitted online.  You will receive a full email acknowledgement once your entries have been received and checked by the Regatta Entries Office, and a second email providing a request for individual crew biographies for use in our broadcast coverage.  These emails will go to the main email address you provide with the entry, so please use an address that you can access easily.  For non-UK entries, this will also include details of the Overseas Competitors Badge Scheme, including the application form.  

Thereafter, you should monitor the main Regatta website at hrr.co.uk to keep up to date with information about qualifying races, Regatta timetable, rules for training, etc.  We do not send any further email notifications.

Crew Hosting

if you have a question ABOUT CREW HOSTING that is not covered in THESE faqs, please get in touch

crewshosting@hrr.co.uk

Is my home in a suitable location?

Typically, accommodation within walking distance of the boat tents gets booked up first.  Properties outside of a 30-minute walk zone will be offered to domestic crews as they are more likely to have their own transport.

How many people can I fit in my house?

Even if you only have one spare bed, we can find you a single sculler or a coach to stay.

Rowers are very tall people and will need a proper bed. A double bed is only suitable for one person; Single beds must be full-size with a proper mattress; Sofa beds must be large enough and suitably sturdy in order to provide a comfortable sleep over several nights and they should not be situated in a room which will also be used as a living room during the day (guests should expect a dedicated sleeping area). Camp beds and inflatable mattresses are not suitable.

Single and twin rooms are both useful; we often have crew members sharing a twin room. In some instances, crew members may accept a mattress placed directly on the floor but we urge you not to cram mattresses into every corner of your house – we are looking for comfortable accommodation and no one wants to turn their home into a hostel!

It is wise to take into account how many bathrooms you have available in order to avoid long queues for the shower! You may want to keep one bathroom for the sole use of your family while the guests use another.

What do I need to provide?

Accommodation is offered on a bed and breakfast basis, so you’ll need to provide a full set of bedding including duvet and pillows with clean linen and towels.

All guests will want breakfast each morning, but you choose how this works. You might like to cook and serve it to them yourself or, if you prefer, they can help themselves. Once you have accepted a booking and you know who is coming to stay, it’s a good idea to ask them for any food preferences so that you can shop appropriately before their arrival.

Will they want to use my kitchen or any other parts of the house?

Some crews enjoy shopping and cooking for themselves. Hosts may set aside a specific time for the crew to use the kitchen in the evening. Consider clearing a space in the fridge for them – and let them know of any kitchen items that are off-limits!

If you are really not keen to let them use your kitchen, think about giving them access to a fridge and tea/coffee making facilities, otherwise you will need to be on hand every time they want a cup of tea.

Crews will need to do some laundry during their stay so the use of your washing machine will be a huge bonus, especially as queues at the town’s launderettes are always very long during Regatta week.

Some hosts are fortunate enough to have gym equipment at home and many have been kind enough to let their crews use it for additional training sessions. Any agreement to use your equipment should be made directly between you and your guests.

Guests will appreciate having a space, other than their bedroom, in which to relax and while many hosts are happy to share their living room, others are not. There may be rooms in your house that you prefer to keep private; simply tell the crew in advance.

What hours do the crews keep?

Generally speaking, they will be early to bed and early to rise! During Regatta week itself, they will be on the water before breakfast in order to use their allocated training slot before races start. Sometimes they will come back to the house to rest before training again or racing later in the day. You can expect them to be in bed fairly early.

Will they want a key?

There will be some coming and going during the day, so if you can give the crew a spare key or access to a key safe, it will make life a lot easier. There is no need for you to arrange your day around them.

Do they need a parking space?

Most international crews arrive by air so will take a taxi from the airport, although some might decide to hire a car while they are here. Domestic crews are more likely to drive.

What are the house rules?

It is your home, so any rules you wish to set are very much up to you. Just be clear at the outset about your expectations.

How soon will I know if I have a crew?

Crews start to look for accommodation several months in advance. As soon as we have a potential match for you we will let you know, and if you are happy then we will ask you to hold your room(s) for them.

What are the different types of crew?

Competitors come from all over the world and include school crews, university students, club crews and elite athletes/Olympians. Larger crews may also include support staff such as coaches, managers or physios.

Note that although under 18s will be accompanied by at least one adult, if we need to split a crew across more than one house there may not be an adult in each house.

How long will they stay?

Most crews will arrive anywhere between one day and two weeks before racing starts, and all will be hoping to stay until the end of the competition, departing on the Sunday evening after the Finals and Prizegiving, or in some cases, early on the Monday morning.

Elite crews are likely to arrive as late as the Tuesday or Wednesday of Regatta week as they are not required to qualify, so their stay might only be 5 or 6 nights.

School, university and club crews are generally here longer – anything from one to three weeks. Those that need to qualify must arrive by the Friday before Regatta week.

What happens if my crew is knocked out early?

Some crews will come to Henley for the qualifying races only to be unsuccessful, and as the week goes on many others will get knocked out of the competition each day.

When this happens, the crew might decide to go home early, in which case you will find yourself with an empty house. But we safeguard against this by always asking crews to pay their hosts in full prior to their stay, and refunds are not offered. We appreciate that you will have gone to considerable effort to prepare your home and you should not be left out of pocket.

Some crews might decide to stay on in Henley, to soak up the atmosphere and cheer on their fellow athletes. At times they might get a little exuberant but, once again, it’s up to you to set your house rules. In general, the crews are respectful of their hosts and do not cause any trouble.

Can I share a crew with my neighbour?

Yes, this often happens! Where a crew is too big to fit in a single house, we try to place them in houses as close together as possible.

What can I do if things go wrong?

In the first instance, we advise you to speak to your guests and try to resolve any niggles.  However, the Accommodation Office is open throughout the Regatta and we are here to help things run smoothly if you need us.

Will I get paid for hosting?

Yes. Hosts are encouraged to set their own rates within a specified range, which this year is between £40 and £60 per person, per night. You know your own house, how spacious it is, what facilities you can offer and how close you are to the river – these all make a difference to the amount you can charge. This overnight rate is for bed and breakfast; if you choose to offer evening meals you should negotiate a separate fee with your guests, as well as any additional facilities such as use of the washing machine if this is not included.

Elite crews attend at the invitation of the Regatta, and their accommodation costs are met directly by the Regatta; this means you will be assured of payment for your booking, which will be made within one week of the end of the event.

All other crews are responsible for settling their invoice directly with their hosts. We recommend that payment is made in advance by bank transfer for UK payments; international payments can easily be made using Wise or Paypal, both of which are quite often quicker and cheaper than an international bank transfer. 

Can I charge a higher rate if I let my rooms on Airbnb?

Almost inevitably, yes! However, rowers do not usually have large budgets, so the sort of people you might attract if you are looking for higher rates will likely be the general public.  The accommodation service offered by HRR is only available to crews and we pride ourselves on matching crews and hosts to provide a safe and enjoyable experience for all involved. Many hosts enjoy sharing their crew’s experiences throughout the week, and it’s a lovely way to get involved in the event.

Can I let my whole house to a crew?

Yes, if you are able to stay with friends or you are going on holiday, this works very well. The same rates and guidance apply as for B&B. The guests will shop for their own food, so although you don’t need to supply breakfast, a few basics provided for the first day will make them feel very welcome.

Does the Regatta take a fee for placing a crew with me?

No, the Accommodation service is provided completely free of charge to guests and hosts.  Arrangements are usually made between the crew and the host; Henley Royal Regatta makes an introduction. We do not work with any local agents to place crews or to find accommodation.

How do I register as a host?

Simply complete the accommodation form and let us know how many people you can host and what dates your home is available. There is also space to let us know about any pets you have, as well as any preferences on the type of crew you would like to host.