Ticket Sales Terms & Conditions

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important information

Henley Royal Regatta is a Private Limited Company and annually holds the Henley Royal Regatta, for which spectator tickets are available for purchase.

All items purchased are non-transferable, non-refundable, and cannot be replaced if lost, stolen, damaged or unavailable for any reason whatsoever.

We accept payment by debit/credit card: Visa and MasterCard. We do not accept Diners Club, Maestro or American Express. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

Henley Royal Regatta does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping basket once you have selected an item.

See below for details on how to contact the Badge Office if you have a query regarding an order.

How to contact us

If you have a query regarding your order or a complaint, in the first instance please contact the Badge Office using the details below where one of our team will endeavour to resolve your issue, alternatively you can write to us at the address below.

Email: badges@hrr.co.uk

Please note this email address is only for Badge order enquiries.

Telephone: +44 (0)1491 571900

Badge orderline will be open Monday – Friday between 09:30 – 13:00 & 14:00 – 16:30, from Tuesday 3 May, 2022.

Address: Henley Royal Regatta, Regatta Headquarters, Henley-on-Thames, Oxfordshire, RG9 2LY

Please address your letter to the Badge Office.

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