Frequently Asked Questions

if you have a query please contact regatta headquarters for further advice

01491 572153 - email@hrr.co.uk

To view the list of FAQs around 2021 eligibility then please click  here

What time can I arrive?

The Enclosures open 30 minutes prior to the start of racing. Please see the Daily Timetable for more information.

Are children allowed into the Stewards’ Enclosure?

Children from the age of ten are allowed in the Stewards’ Enclosure.  They must adhere to the Dress Code.  

Can I bring a large bag with me?

The Left Luggage facility will operate in 2022, however, please do not attempt to bring large bags into the Stewards’ Enclosure.  Space is subject to availability.

Can I use my mobile phone in the Stewards’ Enclosure?

The use of mobile phones for making and receiving calls is not permitted in the Stewards’ Enclosure.  Mobiles can be used in the Stewards’ Enclosure to take photos, for sending and receiving text messages and emails.

Talking on your phone is only permitted outside of the Stewards’ Enclosure.

Catering

I have a food allergy – who do I tell?

Please contact a member of the Badge Office Team, who will be able to discuss your requirements with you – call 01491 572153 Monday to Friday daily from 09:30 to 16:30, or every day throughout the event.  Alternatively, email badges@hrr.co.uk

Due to the temporary nature of our site facilities, our kitchen will contain ingredients with allergens and we cannot guarantee 100% that a dish is allergen free. If your condition could be life threatening, please consider whether it is safe for you to dine with us.

Can I bring a picnic into the Stewards’ Enclosure?

No food or drink may be brought into the Stewards’ Enclosure.  In hot weather, Members and Guests may bring small bottles of water with them into the Stewards’ Enclosure.

I bought a Lunch/Tea Ticket but I can no longer attend, can I have a refund?

Stewards’ Enclosure Lunch and Tea Tickets will be refunded if they are returned at least 24 hours prior to the meal concerned. A handling charge of 10% will be levied.

Can I bring my dog?

Assistance dogs only are allowed in the Stewards’ Enclosure.

Information regarding ticket sales will be published in the New Year.

Do trousers need to be a required length to be allowed into the Stewards’ Enclosure?

Whilst the Dress Code does not specify a required length, trousers are expected to be in keeping with the overarching formal requirements of the Dress Code. No one will be admitted to the Stewards’ Enclosure wearing shorts and therefore trousers must clearly fall below the knee and be full or near to full length. 

Can I wear a jumpsuit?

Yes, jumpsuits are welcome in the Stewards’ Enclosure provided they are in accordance with the Dress Code for those wearing trousers. For example, jumpsuits should fall below the knee and be full or near to full length as shorts are not permitted in the Stewards’ Enclosure. Also, as a reminder, jeans, leggings and tracksuits are not permitted in the Stewards’ Enclosure. 

My rowing club hands down blazers from previous generations and accordingly they look rather tatty.  Will I be allowed to wear it in the Stewards’ Enclosure?

Rowing club blazers form an important part of the Regatta adding to the visual spectacle of the event. We recognise and respect the traditions associated with club blazers and as such would not refuse entry on the basis of a well worn club blazer.

Can I wear culottes or divided skirts?

Yes you can, provided they are in accordance with the Dress Code for those wearing trousers. As shorts are not permitted, they must clearly fall below the knee and be full or near to full length. 

Do I need to wear a hat in the Stewards’ Enclosure? 

Whilst not a requirement, hats, fascinators, Panama hats, boaters and rowing club caps are all very welcome in the Stewards’ Enclosure.

I identify as non-binary.  What should I wear?

You should wear any outfit that you feel comfortable in that adheres to the Dress Code.  These FAQs, alongside our Style Guide, provide further guidance on interpreting the Dress Code.  

If you have a condition that means you are unable to comply with the Dress Code or would like further advice please get in touch at email@hrr.co.uk and we will be able to advise accordingly.

Information regarding ticket sales will be published in the New Year.

Can I get public transport to and from the event?

Yes, see at Travel & Parking 

How far is the Stewards’ Enclosure from the Henley Railway Station?

Approximately a 5 minute walk.

Can I park at the event?

Daily parking is available. 

What time do the car parks open and close?

The car parks open at 07:30 and close at 21:00 daily during the event.

Can I leave my car overnight?

With a daily car park label you must leave the car park by 21:00 at the latest.

Is there a Dress Code?

Dress to suit the occasion. No denim, shorts, sports attire or trainers. Please contact Sodexo for more information.

How does the river boat cruise work?

There are selected cruises throughout the day. Hostesses will arrange a time with you on arrival. You cannot pre-book as this is run on a first-come first-served basis.

How can I increase the size of my booking?

This can be accommodated up to 24 hours before the day. We require booking reference, details of increase and contact to take payment. The last post is 1 week to the event. Ticket increases after that date can be picked up on the day. Tickets will be ready at our collection point: Fawley Meadows Main Reception, Marlow Road, Henley-on-Thames. For satnav please use RG9 2HY.

How can I reduce the size of my booking?

Please inform us as soon as possible to ensure the table is laid accordingly when you arrive. We will require a reference number and new final covers. There are no refunds on decreases in numbers.

I / my client have lost my / their ticket.

If you or your clients have lost their swing badges, these can be cancelled and re-issued at no extra cost. Please inform the team urgently on 01344 878494.

I’m lost or on the wrong side of the river.

Please refer to the above address. Please call 01344 878494 if you are unsure.

Can I get Stewards’ Enclosure badges?

Information regarding extra badges will be published in the New Year

Is there a cloakroom?

No, there are no cloakroom facilities.

What if I am going to be late?

Please inform us by calling the team on 01344 878494. This will not be a problem and we look forward to welcoming you when you arrive. 

Who do I tell about any allergies or dietary requirements?

We can cater for all requirements. Please inform us as soon as possible. We require a reference number and dietary request emailed to henleyroyalregatta.uk@sodexo.com

Is there disabled access?

Fawley Meadows has full disabled/wheelchair access, however, please be advised that the Fawley Meadows Enclosure is a temporary structure located in the middle of a meadow and therefore expect rough and uneven terrain.

We just want somewhere to eat lunch?

Fawley Meadows is full hospitality and picnics only.

I have not received my tickets.

Tickets are sent out a couple of weeks before the event. Should you have not received your tickets within this window, please contact the sales office on 01344 878494.

Car Parking

Parking is included in the package at a ratio of 1 per couple. The car park is located immediately adjacent to the facility and you will be directed by attendants upon arrival.

Travel & Parking – How do I get to the official car parks?

By RoadThe entrance down to Fawley Meadows can be found on the Marlow Road, Henley-on-Thames, RG9 2HY. We recommend you travel in from Marlow and avoid the centre of Henley-on-Thames for faster travel. For SAT NAV please use RG9 2HY.

By TrainFawley Meadows is a 15-20 minute walk from the station. Please follow road signs. For Google Maps please use RG9 2HY.

Best drop off locationFawley Meadows Car Park has a drop off point and turning circle, follow directions to the postcode RG9 2HY.

How do I watch the Regatta Coverage?

You can watch every race live and on demand on the Regatta’s YouTube channel

Plus follow all the action across our social channels – Instagram, Twitter and Facebook

Information regarding Qualifying Races will be published in the New Year.

How long can I be on the island?

The island is hired from 9am to 12am. Elegant Cusine must be present on the island during any event.

Are dogs allowed on the island?

No animals are allowed because a section of the island is a natural reserve.

Can I use another marquee company?

Only the two recommended marquee companies are permitted to use our boats to get on and off the island.

Can I use my own florist?

Yes. Any additional suppliers need to coordinate with Elegant Cuisine getting on and off the island.