Henley Royal Regatta Ticket Terms & Conditions

Henley Royal Regatta is an unincorporated body and annually holds the Henley Royal Regatta, for which spectator badges are available for purchase.

All items purchased are non-transferable, non-refundable, and cannot be replaced if lost, stolen, damaged or unavailable for any reason whatsoever.

We accept payment by debit/credit card: Visa and MasterCard. We do not accept Diners Club, Maestro or American Express. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

All items will be delivered by courier (Swift Couriers) or tracked mail to guarantee delivery. The standard charge of £5.50 applies for UK only. Additional costs apply to Europe and the Rest of the World. Deliveries will be made Monday to Friday and in exceptional circumstances we may require a signature on receipt.  Any items which cannot be delivered for whatever reason will be returned to Henley Royal Regatta and made available for collection from the Badge Office.  UK Deliveries only: re-deliveries to alternative addresses will incur a further fee of £5.50.

An email acknowledgement of your delivery will be sent to you. All correspondence relating to orders placed will be in English only.

We aim to despatch your order within 72 hours of receipt however at busy times please allow up to 14 days for UK/EU delivery and 28 days for all other destinations.

Henley Royal Regatta does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping basket once you have selected an item.

If you have a query regarding your order or a complaint, in the first instance please telephone 01491 572153 or fax us on 01491 575509. Alternatively you can write to us at Regatta Headquarters:

Henley Royal Regatta
Regatta Headquarters

Telephone: +44 (0)1491 572153
Fax: +44 (0)1491 575509

VAT Reg. No. 199 0470 32