If you have any queries please call 01491 572153
About Us
Henley Royal Regatta Limited is the trading arm of Henley Royal Regatta. The proceeds from the sale of merchandise through the Internet, Regatta shops and our mail-order operation, together with the commission on the sale of art work in the Art Gallery during the Regatta itself, are given to the Stewards' Charitable Trust.
This Trust was established by the Stewards of Henley Royal Regatta in 1988 to support such rowing projects and activities as qualify for charitable status.
To date, the Trust has given more than £1.6 million to rowing schemes, which favour the development of the sport amongst boys and girls at the grass roots.
Henley Royal Regatta Ltd.
Regatta Headquarters
Henley-on-Thames
Oxfordshire
RG9 2LY
Telephone: +44 (0)1491 572153
Fax: +44 (0)1491 575509
Email: shop@hrr.co.uk (This email address is for ecommerce enquiries only. Please telephone if you have other matters to discuss.)
Henley Royal Regatta Limited is a company registered in England and Wales with company number 2170822.
VAT Reg. No. 479 4949 70.
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Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your shopping, click on "Order" and you will be asked for a few details that we need to be able to process the order.
We accept credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.
We accept Visa, Mastercard, Delta & Switch. |
Shipping And Handling
Packing and postal charges cover anywhere in the UK, except the Channel Islands. For orders outside the UK, postage will be charged at the cheapest possible rate and added to your order value at cost price plus a £4.00 handling charge. If you want express delivery, please contact us for a quote. |
Delivery Schedule
We aim to despatch your order within 48 hours of receipt however at busy times please allow up to 14 days for UK delivery and 28 days for overseas. If you want to pay for express delivery, please contact us for prices. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges
All prices include VAT @ 17.5% |
Credit Card Security
All credit & debit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee
We want you to be pleased with your purchase. If, for any reason, you are not completely satisfied, please return it to us within 14 days for a prompt refund or replacement. We do ask that products be returned in an unused condition, in original packaging and complete with the original receipt. |
Contact Us
If you need to contact us, please telephone or fax. |
Privacy Policy
HRR does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
Returns Policy We want you to be pleased with your purchase. If, for any reason, you are not completely satisfied, please return it to us within 14 days for a prompt refund or replacement. We do ask that products be returned in an unused condition, in original packaging and complete with the original receipt.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
Remittance Terms
We accept the following credit cards: Visa, Mastercard, Switch and Delta. We do not accept American Express or Diners Club. |
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